PRIVACY POLICY

1. Our Commitment to Your Privacy

At Osprey Real Estate Investments, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and how we protect it. We believe in being straightforward — no confusing legal language, no hidden practices. If you have any questions after reading this, reach out and we'll explain anything in plain English.

2. Information We Collect

Information you give us directly: When you fill out a form, request an offer, or contact us through our website, you may provide:

  • Your name

  • Email address

  • Phone number

  • Property address or details

  • Your reason for reaching out (selling, investing, partnering, etc.)

  • Any additional details you include in your message

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • The website or link that referred you to us

  • Device type (desktop, mobile, tablet)

This information is collected through standard website analytics tools (such as Google Analytics) and does not identify you personally.

Cookies: Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time, though some features of the site may not function as intended if you do.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry or request

  • Prepare and present a property offer

  • Communicate with you about our services

  • Follow up on conversations you've initiated with us

  • Improve our website and user experience

  • Comply with legal obligations

We will only contact you in ways you've consented to — whether by phone, email, or text — and only in connection with your inquiry or our services.

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell your personal information. Ever. We may share your information only in the following limited circumstances:

Service providers: We may share information with trusted third-party vendors who help us operate our business — such as our CRM platform, email service, or website analytics provider. These vendors are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

Legal requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Osprey Real Estate Investments, our clients, or others.

Business transfers: In the event that Osprey Real Estate Investments is sold, merged, or transferred, your information may be included as part of that transaction. You will be notified if this occurs and your information becomes subject to a different privacy policy.

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Text Message and Email Communications

If you provide your phone number or email address, you consent to being contacted by Osprey Real Estate Investments regarding your inquiry. This may include:

  • Follow-up calls or texts about your property or request

  • Email responses to your inquiry

  • Updates about our services if you have opted in

You can opt out of text messages at any time by replying STOP. You can unsubscribe from emails by clicking the unsubscribe link in any email we send. We will honor all opt-out requests promptly.

We do not send spam. We only contact people who have reached out to us first.

6. How We Protect Your Information

We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

  • Secure data storage practices

  • Limited access to personal information within our team

  • Use of reputable, security-compliant third-party platforms

No method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. If you have concerns about the security of information you've shared with us, please contact us directly.

7. How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship with you and for a reasonable period afterward in case of follow-up or legal requirements.

If you would like us to delete your information, see Section 9 below.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

9. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Ask questions about how your data is used

To exercise any of these rights, simply contact us using the information at the bottom of this policy. We will respond within a reasonable timeframe and at no cost to you.

Connecticut residents may have additional rights under applicable state privacy laws. We are committed to honoring those rights in full.

10. Third-Party Websites

Our website may contain links to other websites. This Privacy Policy applies only to the Osprey Real Estate Investments website. We are not responsible for the privacy practices of any third-party sites and encourage you to read their privacy policies before sharing any personal information with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please don't hesitate to get in touch:

Osprey Real Estate Investments LLC

ian@ospreyrei.com